🛟 Help

Help and support

Find answers to common questions and contact our team.

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AI Bot System
📱
Telegram Bot
📷
AI Camera
🔒
Security

Common issues

Quick fixes to restore notifications.

No notifications

Check whether the bot is active and the chat ID is saved correctly.

Bot Chat ID

No images

Verify the camera connection and image format in device settings.

Camera Network

Invalid login

Reset your password and confirm the account is verified.

Account Reset

Quick diagnostics

A few steps to help identify the issue.

Check device status

In the dashboard, confirm the device is active.

Dashboard Online

Verify network connection

Make sure the camera and server have internet access.

Network Ping

Check event logs

Review recent events and integration errors in the logs.

Logs History

Contact us

If you need help, write to us or use the service channels.

Address

Warsaw, Poland

Telegram channel:

@ai-bot-system_support

Support email:

ordzich@gmail.com